Create your own PCL Service
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We are putting the power in your hands

We know that when it comes to servicing and prioritising, all customers are different. So we are providing you with the most flexible product in the ceramics market. 

Creating your own PCL Service gives you the power to choose your own bespoke product by selecting the services you require and not having to pay for what you don't need.

Using PCL Service Bronze as a baseline, you will receive access to remote support, our online portal which includes a range of training modules, valuable resources, and machine information. You will also benefit from an annual machine and mould health check to ensure that your machine remains fully optimised.

You have the power to pick and choose what you want from the following options:

Consignment stock of spares

Consignment stock on your site at a “Pay As You Go” policy with 10% discount when you use any.
 Machine & mould service

An upgrade to the machine Health check which includes filter changes, oil checks, and lubrication inspection.
Machine monitoring dashboards

Experience industry 4.0 like never before with our innovative machine dashboards. See your machine performance in real-time from anywhere in the world.
20 mould repair kits

A simple two-part kit that can be easily mixed and applied to a damaged area to provide a firm and reliable fix to your moulds, even on the casting area.
Included stock of spares

Full collection of recommended spares for your machine with you at your plant. Plus 10% discount on any further spare part orders.
Advanced machine & mould service

Our most comprehensive machine service available, which includes sampling and analysis, thermal scans and diagnostics.
Slip analysis

Providing an annual baseline check which includes analysis of density, viscosity, thixtophy, and casting rate.
40 mould repair kits

A simple two-part kit that can be easily mixed and applied to a damaged area to provide a firm and reliable fix to your moulds, even on the casting area.
Is something missing from the above?
Let us know and we will work with you to create a suitable package suited to your requirements.

pclservice@pclceramics.com
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Additional PCL Service products

Machine Upgrades

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Mould / Piece Design Advisory

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Machine Parts Ordering

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On-Site Engineering Support

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Bespoke Training

Find out more about standard PCL Service support packages
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PCL Service

+44 (0) 1553 622000
Estuary Road
King's Lynn
Norfolk
PE30 2HS
United Kingdom

pclservice@pclceramics.com